Privacy Policy

Last updated: March 2026

MotoTagz LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, disclosed, and safeguarded when you use the MotoTagz mobile application ("App") and related services.

1 Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Account Information: Name, email address, phone number, and password when you create an account
  • Profile Information: Profile photo, motorcycle information, and riding preferences
  • Emergency Contacts: Names, phone numbers, and email addresses of contacts you designate
  • Payment Information: Billing address and payment method details (processed securely through third-party payment processors)
  • Communications: Messages you send through the App and feedback you provide

Automatically Collected Information

When you use the App, we automatically collect:

  • Location Data: Real-time GPS location while the App is active, used for crash detection and route sharing
  • Device Information: Device type, operating system version, unique device identifiers
  • Sensor Data: Accelerometer and gyroscope data used to detect potential crashes
  • Usage Data: Features used, ride history, and interaction patterns
  • Crash Data: Information collected when a crash is detected, including location, impact severity, and timestamp

2 How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the App and its features
  • Detect crashes and notify emergency contacts and services
  • Share your location with designated emergency contacts when a crash is detected
  • Process your subscription payments and provide customer support
  • Enable community features, including route sharing and group ride coordination
  • Send you service-related notifications and updates
  • Respond to your comments, questions, and requests
  • Analyze usage patterns to improve user experience and App performance
  • Protect against fraud, abuse, and illegal activity
  • Comply with legal obligations and enforce our terms

3 Information Sharing and Disclosure

We may share your information in the following circumstances:

  • With Emergency Contacts: When a crash is detected, we share your location and crash information with your designated emergency contacts
  • With Emergency Services: In certain circumstances, we may share your location with 911 or local emergency services
  • With Other Users: When you use community features, your profile information and shared routes may be visible to other users
  • Service Providers: With third-party vendors who help us operate the App (e.g., cloud hosting, payment processing, analytics)
  • Legal Requirements: When required by law, regulation, or legal process
  • Protection of Rights: To protect our rights, privacy, safety, or property, or the public

We do NOT sell your personal information to third parties.

4 Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest using industry-standard SSL/TLS encryption
  • Secure storage of personal information on protected servers
  • Regular security audits and vulnerability assessments
  • Access controls limiting employee access to personal information
  • Employee training on data privacy and security

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5 Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. Specifically:

  • Account Data: Retained while your account is active and for 30 days after account deletion
  • Location History: Stored for 90 days, after which it is automatically deleted
  • Crash Data: Retained for 1 year for safety and improvement purposes
  • Payment Information: Retained as required by law for tax and accounting purposes

You can request deletion of your data at any time by contacting us or using the in-app deletion feature.

6 Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate personal information
  • Deletion: Request deletion of your personal information
  • Opt-Out: Opt out of certain data collection and marketing communications
  • Data Portability: Request a copy of your data in a machine-readable format
  • Withdraw Consent: Withdraw consent for processing where consent was the legal basis

To exercise these rights, please contact us at [email protected] or use the in-app settings.

7 Children's Privacy

The App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will delete it promptly.

8 Third-Party Services

The App may contain links to third-party websites, services, or applications that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you use.

We use third-party service providers for:

  • Cloud hosting and infrastructure (AWS)
  • Payment processing (Stripe)
  • Analytics (Google Analytics, Ahrefs)
  • Crash detection and emergency services

9 International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. By using the App, you consent to such transfer.

10 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Your continued use of the App after any modifications constitutes acceptance of the updated Privacy Policy.

11 Contact Us

If you have any questions about this Privacy Policy, please contact us:

MotoTagz LLC

Email: [email protected]

Phone: 678-592-8267